LSCC seeks to hire a Clinical Navigator who is experienced working with the underserved population, who may have significant barriers to care. The Clinical Navigator will deliver behavioral assessments and interventions for patient’s biopsychosocial needs in the context of medical, emotional and/or behavioral problems, focusing on unhealthy alcohol use. The Clinical Navigator will provide, facilitate, and track successful referral to resources. This position will be required to travel to other LSCC facilities as needed. The Clinical Navigator will collaborate with employees at all levels within the organization and must be able to maintain professional working relationships and provide excellent customer service.
• Apply empowerment-based prevention and intervention strategies to improve community health and facilitate screening, follow-up, and linkage to treatment for unhealthy alcohol use.
• Provide training for providers and staff on screening criteria and techniques for unhealthy alcohol use to increase referrals for decreasing unhealthy behaviors and/or receiving treatment for alcohol use disorder.
• Conducts screenings, including using tools for alcohol and other drug use.
• Provide education and brief intervention to individuals with identified need using motivational interviewing techniques.
• Evaluate patients for additional risk factors, including cancer related one, and provide referrals to meet those needs
• Address personal and environmental issues with the patient to maximize emotional, social, and physical wellbeing and the appropriate use of healthcare resources
• Serves as liaison by collaborating with clinic providers, support staff, and outside organizations to assess patient’s needs and provide connection to comprehensive healthcare
• Assist individuals and families by providing case management, care management and crisis intervention limited to scope of practice
• Assist clients and/or families, both in-person and virtually in identifying and accessing community resources to alleviate social, environmental, and/or economic problems impacting health care needs
• Coordinates, manages, and tracks all aspects of patient referral process and adheres to appropriate timelines
•Perform other duties and projects as assigned.
REQUIRED EXPERIENCE, EDUCATION, AND LICENSE:
• Bachelor’s Degree in social work, psychology, counseling or related program from accredited college or university AND
• Minimum 2 years of experience in a community-based and/or medical setting with an understanding of behavioral health prevention science
• Basic Life Support (BLS) certification from American Heart Association or American Red Cross
PREFERRED EXPERIENCE, EDUCATION, AND LICENSE:
• Master’s degree in Social Work
• LCSW, LPC or related field (licensure required).
• Experience in alcohol screening, use, abuse and/or treatment.
• Experience with screening, brief intervention, and referral to treatment (SBIRT).
• Experience with motivational interviewing (MI) and smoking cessation services.
• Experience working in behavioral health and/or human services
• Proficiency with Electronic Medical Record (EMR) system, as well as computer and web-based interfaces
• Bilingual English/Spanish language skills
• Strong understanding of prevention and preferred experience with the SBIRT models, Motivational Interview and other behavioral health screening tools for youth and adults (e.g., AUDIT, DAST, CRAFT, PHQ-9, GAD –7 etc.).
• Knowledge of outcomes assessment, experience with research and evaluation protocols, as well as strong analytical and writing skills.
• Experience in gathering, using, and presenting data for program evaluation information dissemination to stakeholder and community groups, as directed by supervisor(s)
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