The Manager of Population Health is responsible for the direction and leadership of operational, contractual, and personnel activities for Population Health. This includes establishing, meeting, and continuously monitoring the goals and objectives that lead to financial success on value-based contracts. The Manager oversees a comprehensive interdisciplinary approach that promotes care excellence, operational efficiency, and improved health outcomes, while aligning with Lone Star Circle of Care’s strategic vision. This role requires strong leadership, effective project and contract management skills, and the ability to influence across departments and external partners. The Manager of Population Health must maintain professional conduct, support LSCC’s mission and values, and foster strong interdisciplinary relationships and service excellence across all organizational levels.

Operations:

• Serve as lead project manager for Population Health initiatives in collaboration with teams across clinical operations, analytics, and administrative departments to ensure alignment and successful execution.
• Prioritize efforts using clinical data and strategic insights to optimize impact based on populations, contracts, and available resources.
• Manage contractual obligations tied to value-based agreements in collaboration with clinical, operational, finance, and analytics teams, ensuring defined outcomes are measurable, tracked, and achieved.
• Lead cross-functional project teams to execute key initiatives to improve patient outcomes, reduce costs, and increase patient and provider engagement.
• Collaborate with BI & Population Health leadership and analytics teams to integrate data insights with clinical operations, serving as a key liaison quality assurance resource to translate reports into actionable strategies.
• Train and mentor providers on HCC/risk-adjustment coding, care gap closure, and documentation best practices.
• Act as the primary point of contact for external payers and internal departments for contract execution, issue resolution, and performance monitoring.
• Collaborate with analytics and data management teams to identify opportunities for system integrations or supplemental data feeds between LSCC and payer partners.
• Contribute to contract evaluations by assessing resource needs, risk, and organizational readiness
• Partner with clinical and operational departments to embed population health best practices into clinic workflows, including the development of new processes and training for frontline staff to enhance contract performance.
• Deliver executive-level reports and presentations that synthesize complex data and communicate progress toward contract and population health objectives.
• All other duties as assigned.

Supervision:

• Manages team operations using an Agile-like structures aligned with strategic goals.
• Oversee staffing functions- including recruitment, scheduling, performance objectives, and conflict resolution.
• Lead and mentor staff through coaching, delegation, and professional development.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Ensure compliance with organizational, legal, and regulatory documentation standards.
• Set and enforce quality standards for patient care and staff conduct.

REQUIRED EXPERIENCE, EDUCATION, AND LICENSE:

• Associates degree and Current TX RN License
• 5+ years in healthcare required, with demonstrated progressive levels of responsibility
• 3+ years of relevant experience in managerial and quality improvement and/or program development positions in a primary health care environment.
• BLS (CPR & AED) certification issued by the American Heart Association or American Red Cross

PREFERRED EXPERIENCE, EDUCATION, AND LICENSE:

• Previous nursing experience in a Clinic/Outpatient environment
• Previous work using Electronic Health Records (EMR)
• Bilingual English/Spanish language skills